Welcome to TBN Labs LLC. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree to these terms, you should not use our website or services.

General Information

TBN Labs LLC

300 Oser Ave

Hauppauge, NY 11788

Acceptance of Terms

By accessing or using our website, you accept and agree to be bound by these Terms of Service. This includes making a purchase, creating an account, or using any of our services.

User Accounts

You may need to create an account to use certain features of our website or to make a purchase. We also offer an option to check out as a guest. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Payment Methods

We accept major credit cards, WooPay, Google Pay, Afterpay, and Klarna. All payments are processed securely. In the event of a payment processing error or a failed transaction, we will notify you and take necessary actions to resolve the issue.

Pricing and Taxes

All prices are listed in USD. We strive to ensure accurate pricing; however, we are not responsible for pricing errors. In the event of a pricing error, we will notify you and allow you to proceed with the order at the correct price or cancel it. You are responsible for paying any applicable taxes on your purchase.

Order Processing

Orders placed before 12 PM EST on a business day are typically processed the same day. Orders placed after 12 PM EST are typically processed the next business day. Generally, orders are processed within 1-3 business days.

Orders placed after 12PM EST on Friday will be processed on Monday unless the Monday falls on a federal holiday, in which case, the order will be processed the next business day.

Please ensure your shipping address is entered correctly and/or is up to date, as we are not responsible for orders shipped to incorrect addresses or failed processing due to an invalid address.

Order Cancellation

We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, errors in product or pricing information, or suspicion of fraudulent activity. If we cancel your order, we will notify you and provide a full refund.

User Conduct

By using our website, you agree not to:

  • Engage in any unlawful activities or use the website for any illegal purposes.
  • Post or transmit any false, misleading, or inaccurate information.
  • Interfere with the security or operation of the website.
  • Use the website to distribute viruses or other harmful software.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of TBN Labs LLC or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

Limitation of Liability

TBN Labs LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our website or services. This includes damages for errors, omissions, interruptions, defects, delays, computer viruses, or line failures.

Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to its conflict of law principles. Any legal actions related to these terms must be brought in the state or federal courts located in New York.

Termination

We reserve the right to terminate your account and restrict your use of our website and services if we believe you have violated these Terms of Service or engaged in any unlawful activity.

Modifications

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. Your continued use of our website and services signifies your acceptance of the revised Terms of Service.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at 631-270-4188 (option 1) or email us at info@tbnlabs.com

Thank you for choosing TBN Labs LLC. We value your business and strive to provide the best service possible!